When a call isn’t answered
Ava picks up
Get details
Text owner
Answer
Calls answered while you work
Missed, busy and after-hours calls forward to Pipedesk. Ava answers by your company name and says she’s an AI assistant.
+
+
The
front desk
for
plumbers
on the
job
Built for plumbing companies. Ava, an AI assistant, answers your missed and after-hours calls, takes the caller’s details, flags urgent leaks and backups, and texts you a summary. We set it up and run it for you.
Built for plumbing companies. Ava, an AI assistant, answers your missed and after-hours calls, takes the caller’s details, flags urgent leaks and backups, and texts you a summary. We set it up and run it for you.
Month-to-month. No long-term contract.
Month-to-month. No long-term contract.
Month-to-month. No long-term contract.
Works with
Pipedesk
S
ABC Plumbing
LeadGuard · 4 techs
CALLS
Overview
Calls
12
Summaries
Call board
Urgent
Your phone
After hours from 6:00 pm
Ava answers every call while you’re closed.
Calls
/
Overview
AL
MONDAY · ILLUSTRATIVE DEMO
Good morning, Mike
4 calls to return and 1 urgent.
Call back
Calls answered
24
Illustrative demo
After hours
9
calls this week
Urgent
08
Flagged
Minutes used
212
of 300
Calls answered
Last 7 days
Answered per day
Mon
Tue
Wed
Thu
Fri
Sat
Sun
To call back
View all
Call back · leak under sink
Lisa P. · 14 Elm St
Office
Call back · burst pipe
Dana R. · urgent
Techs
Call back · water heater quote
Mike T. · quote
Pro
Urgent · burst pipe
42 Maple St · 11:40 pm
AL JK +2
Calls
/
Overview
AL
MONDAY · ILLUSTRATIVE DEMO
Good morning, Mike
4 calls to return and 1 urgent.
Calls answered
24
Illustrative demo
After hours
9
calls this week
Urgent
08
Flagged
Minutes used
212
of 300
Calls answered
Last 7 days
Answered per day
Mon
Tue
Wed
Thu
Fri
Sat
Sun
Calls
/
Overview
AL
MONDAY · ILLUSTRATIVE DEMO
Good morning, Mike
4 calls to return and 1 urgent.
Call back
Calls answered
24
Illustrative demo
After hours
9
calls this week
Urgent
08
Flagged
Minutes used
212
of 300
Calls answered
Last 7 days
Answered per day
Mon
Tue
Wed
Thu
Fri
Sat
Sun
To call back
View all
Call back · leak under sink
Lisa P. · 14 Elm St
Office
Call back · burst pipe
Dana R. · urgent
Techs
Call back · water heater quote
Mike T. · quote
Pro
Urgent · burst pipe
42 Maple St · 11:40 pm
AL JK +2
Features
Four jobs Pipedesk takes off your plate
Everything that happens when you can’t pick up the phone.
Features
Four jobs Pipedesk takes off your plate
Everything that happens when you can’t pick up the phone.
Features
Four jobs Pipedesk takes off your plate
Everything that happens when you can’t pick up the phone.
When a call isn’t answered
Ava picks up
Get details
Text owner
Answer
Calls answered while you work
Missed, busy and after-hours calls forward to Pipedesk. Ava answers by your company name and says she’s an AI assistant.
+
+
When a call isn’t answered
Ava picks up
Get details
Text owner
Answer
Calls answered while you work
Missed, busy and after-hours calls forward to Pipedesk. Ava answers by your company name and says she’s an AI assistant.
+
+
Lisa P. · 14 Elm St
Office
Done
Dana R. · urgent
Calling back
Done
No hot water
Routine
Done
This week
Collect
Every caller’s details, every time
Ava asks what’s wrong and collects the name, callback number and service address.
+
+
Lisa P. · 14 Elm St
Office
Done
Dana R. · urgent
Calling back
Done
No hot water
Routine
Done
This week
Collect
Every caller’s details, every time
Ava asks what’s wrong and collects the name, callback number and service address.
+
+
Lisa P. · 14 Elm St
Office
Done
Dana R. · urgent
Calling back
Done
No hot water
Routine
Done
This week
Collect
Every caller’s details, every time
Ava asks what’s wrong and collects the name, callback number and service address.
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+
f
Flag
Urgent calls flagged right away
Active leaks, sewer backups and no-water calls get flagged so you see them first.
+
+
f
Flag
Urgent calls flagged right away
Active leaks, sewer backups and no-water calls get flagged so you see them first.
+
+
f
Flag
Urgent calls flagged right away
Active leaks, sewer backups and no-water calls get flagged so you see them first.
+
+
AFTER HOURS
01:30:00
Ava answering
On call
Summaries texted as calls end
Notify
A summary in your pocket
When the call ends, a short summary lands by text, email or both.
+
+
AFTER HOURS
01:30:00
Ava answering
On call
Summaries texted as calls end
Notify
A summary in your pocket
When the call ends, a short summary lands by text, email or both.
+
+
AFTER HOURS
01:30:00
Ava answering
On call
Summaries texted as calls end
Notify
A summary in your pocket
When the call ends, a short summary lands by text, email or both.
+
+
Getting started
Three steps, done for you
No software to learn. We do the setup and testing with you.
Getting started
Three steps, done for you
No software to learn. We do the setup and testing with you.
Getting started
Three steps, done for you
No software to learn. We do the setup and testing with you.
Works with
Works with
Works with
1
Book a free demo
Tell us how your shop handles calls today and hear a sample call with your company name.
1
Book a free demo
Tell us how your shop handles calls today and hear a sample call with your company name.
1
Book a free demo
Tell us how your shop handles calls today and hear a sample call with your company name.
2
We set it up
We write Ava’s greeting, set your urgent rules and choose where summaries go.
2
We set it up
We write Ava’s greeting, set your urgent rules and choose where summaries go.
2
We set it up
We write Ava’s greeting, set your urgent rules and choose where summaries go.
3
Forward and go live
Forward missed calls from your existing number, run test calls with us, then go live.
3
Forward and go live
Forward missed calls from your existing number, run test calls with us, then go live.
3
Forward and go live
Forward missed calls from your existing number, run test calls with us, then go live.
INCOMING CALLS
Missed
Busy
After hours
P
Pipedesk
Ava
TONIGHT
Your call log
09:00
Missed call · drain
10:00
After hours · Ava on
12:00
Urgent call
14:00
Quote callback
Book a free demo
INCOMING CALLS
Missed
Busy
After hours
P
Pipedesk
Ava
TONIGHT
Your call log
09:00
Missed call · drain
10:00
After hours · Ava on
12:00
Urgent call
14:00
Quote callback
Book a free demo
INCOMING CALLS
Missed
Busy
After hours
P
Pipedesk
Ava
TONIGHT
Your call log
09:00
Missed call · drain
10:00
After hours · Ava on
12:00
Urgent call
14:00
Quote callback
Book a free demo
Your phone
Works with the phone you already have
Keep your number. Missed calls forward to Pipedesk where your phone provider supports it, and summaries come by text or email.
Your phone
Works with the phone you already have
Keep your number. Missed calls forward to Pipedesk where your phone provider supports it, and summaries come by text or email.
Your phone
Works with the phone you already have
Keep your number. Missed calls forward to Pipedesk where your phone provider supports it, and summaries come by text or email.
Who it’s for
Built for everyone at your shop
Owners, office staff, techs and whoever’s on call all get something different out of it.
Who it’s for
Built for everyone at your shop
Owners, office staff, techs and whoever’s on call all get something different out of it.
Who it’s for
Built for everyone at your shop
Owners, office staff, techs and whoever’s on call all get something different out of it.
01
Owners
Every missed call, written down
See every call Ava takes, even when you’re off the clock, without digging through voicemail.
CALL-214
Leak under kitchen sink
3 min · Ava
Urgent
Texted
Uses: call summaries, urgent alerts
01
Owners
Every missed call, written down
See every call Ava takes, even when you’re off the clock, without digging through voicemail.
CALL-214
Leak under kitchen sink
3 min · Ava
Urgent
Texted
Uses: call summaries, urgent alerts
01
Owners
Every missed call, written down
See every call Ava takes, even when you’re off the clock, without digging through voicemail.
CALL-214
Leak under kitchen sink
3 min · Ava
Urgent
Texted
Uses: call summaries, urgent alerts
02
Office
No more chasing voicemails
Every caller’s name, number, address and problem arrives complete, ready for a callback.
1
Office · Call summary
Call back Lisa about the toilet
Uses: callback list, email summaries
02
Office
No more chasing voicemails
Every caller’s name, number, address and problem arrives complete, ready for a callback.
1
Office · Call summary
Call back Lisa about the toilet
Uses: callback list, email summaries
02
Office
No more chasing voicemails
Every caller’s name, number, address and problem arrives complete, ready for a callback.
1
Office · Call summary
Call back Lisa about the toilet
Uses: callback list, email summaries
03
Techs
Stay on the job
No phone juggling under a sink. Calls get answered and the details are waiting when you’re done.
MON
TUE
WED
THU
FRI
Water heater quote
Drain call
Uses: text summaries, call board
03
Techs
Stay on the job
No phone juggling under a sink. Calls get answered and the details are waiting when you’re done.
MON
TUE
WED
THU
FRI
Water heater quote
Drain call
Uses: text summaries, call board
03
Techs
Stay on the job
No phone juggling under a sink. Calls get answered and the details are waiting when you’re done.
MON
TUE
WED
THU
FRI
Water heater quote
Drain call
Uses: text summaries, call board
04
On-call
Nights and weekends covered
Urgent after-hours calls get flagged and texted to whoever’s on call.
When
a caller reports a leak
then
flag it urgent
and
text the on-call tech
Uses: urgent rules, after-hours answering
04
On-call
Nights and weekends covered
Urgent after-hours calls get flagged and texted to whoever’s on call.
When
a caller reports a leak
then
flag it urgent
and
text the on-call tech
Uses: urgent rules, after-hours answering
04
On-call
Nights and weekends covered
Urgent after-hours calls get flagged and texted to whoever’s on call.
When
a caller reports a leak
then
flag it urgent
and
text the on-call tech
Uses: urgent rules, after-hours answering
Pricing
Simple monthly pricing. No long-term contract.
One plan with everything a plumbing shop needs. $397 a month, with setup and support included.
Pricing
Simple monthly pricing. No long-term contract.
One plan with everything a plumbing shop needs. $397 a month, with setup and support included.
Pricing
Simple monthly pricing. No long-term contract.
One plan with everything a plumbing shop needs. $397 a month, with setup and support included.
One plan, everything included
LeadGuard
Done-for-you AI call answering for plumbing companies. We set it up, test it with you and run it.
$397
/ month
Month-to-month. Cancel anytime.
14-day money-back guarantee on your first payment, subject to final terms.
What’s included
300 AI call minutes a month
Missed and after-hours calls
Caller details and address
Urgent leak and backup flags
Text and email summaries
Greeting with your name
Setup and testing for you
Ongoing support
FAQ
Questions plumbers ask before signing up
Questions plumbers ask before signing up
Questions plumbers ask before signing up
Something else on your mind? Send us a message.
Something else on your mind? Send us a message.
Something else on your mind? Send us a message.
What does Pipedesk do?
When you can’t pick up, Ava answers by your company name, collects the caller’s name, number, address and problem, flags anything urgent and sends you a summary. You call them back.
What does Pipedesk do?
When you can’t pick up, Ava answers by your company name, collects the caller’s name, number, address and problem, flags anything urgent and sends you a summary. You call them back.
What does Pipedesk do?
When you can’t pick up, Ava answers by your company name, collects the caller’s name, number, address and problem, flags anything urgent and sends you a summary. You call them back.
Will callers know they’re talking to AI?
Will callers know they’re talking to AI?
Will callers know they’re talking to AI?
Do I keep my phone number?
Do I keep my phone number?
Do I keep my phone number?
Does Ava book jobs or dispatch techs?
Does Ava book jobs or dispatch techs?
Does Ava book jobs or dispatch techs?
Who sets it up?
Who sets it up?
Who sets it up?
Is there a contract?
Is there a contract?
Is there a contract?
Try
Pipedesk
with
your
own
calls
Book a free demo and hear Ava answer a sample call with your company name.
Month-to-month. No long-term contract.
Getting started
2 of 4
Book a free demo
Done
Set up your greeting
Done
Forward your missed calls
Next
Go live
Later
Try
Pipedesk
with
your
own
calls
Book a free demo and hear Ava answer a sample call with your company name.
Month-to-month. No long-term contract.
Getting started
2 of 4
Book a free demo
Done
Set up your greeting
Done
Forward your missed calls
Next
Go live
Later
Try
Pipedesk
with
your
own
calls
Book a free demo and hear Ava answer a sample call with your company name.
Month-to-month. No long-term contract.
Getting started
2 of 4
Book a free demo
Done
Set up your greeting
Done
Forward your missed calls
Next
Go live
Later