What’s new
at Pipedesk
What’s included at launch and what we add next, most recent first.
What’s new
at Pipedesk
What’s included at launch and what we add next, most recent first.
What’s new
at Pipedesk
What’s included at launch and what we add next, most recent first.
October 2026
Launch
New
Missed, busy and after-hours calls forward to Pipedesk, and Ava answers by your company name.
Ava always says she’s an AI assistant.
A greeting written with you during setup.
Works with your existing number where forwarding is supported.
October 2026
Launch
New
Missed, busy and after-hours calls forward to Pipedesk, and Ava answers by your company name.
Ava always says she’s an AI assistant.
A greeting written with you during setup.
Works with your existing number where forwarding is supported.
October 2026
Launch
New
Missed, busy and after-hours calls forward to Pipedesk, and Ava answers by your company name.
Ava always says she’s an AI assistant.
A greeting written with you during setup.
Works with your existing number where forwarding is supported.
October 2026
Launch
New
Improved
You decide what counts as urgent, and those calls stand out right away.
Active leaks, sewer backups and no-water calls flagged.
Urgent alerts go to whoever’s on call.
Routine calls come through as normal summaries.
October 2026
Launch
New
Improved
You decide what counts as urgent, and those calls stand out right away.
Active leaks, sewer backups and no-water calls flagged.
Urgent alerts go to whoever’s on call.
Routine calls come through as normal summaries.
October 2026
Launch
New
Improved
You decide what counts as urgent, and those calls stand out right away.
Active leaks, sewer backups and no-water calls flagged.
Urgent alerts go to whoever’s on call.
Routine calls come through as normal summaries.
October 2026
Launch
Improved
See every call that still needs a callback in one place.
Switch between board and list.
Mark calls as called back.
October 2026
Launch
Improved
See every call that still needs a callback in one place.
Switch between board and list.
Mark calls as called back.
October 2026
Launch
Improved
See every call that still needs a callback in one place.
Switch between board and list.
Mark calls as called back.
October 2026
Launch
New
Included
Every call ends with a short summary sent where you want it.
Name, number, address and the problem.
Send to the owner, the office or the on-call tech.
October 2026
Launch
New
Included
Every call ends with a short summary sent where you want it.
Name, number, address and the problem.
Send to the owner, the office or the on-call tech.
October 2026
Launch
New
Included
Every call ends with a short summary sent where you want it.
Name, number, address and the problem.
Send to the owner, the office or the on-call tech.
October 2026
Launch
New
When the shop is closed, Ava answers so callers don’t ring out.
Set your hours during setup.
Routine calls are ready for the morning.
October 2026
Launch
New
When the shop is closed, Ava answers so callers don’t ring out.
Set your hours during setup.
Routine calls are ready for the morning.
October 2026
Launch
New
When the shop is closed, Ava answers so callers don’t ring out.
Set your hours during setup.
Routine calls are ready for the morning.
October 2026
Launch
Fixed
We set Pipedesk up with you, so there’s no software to learn.
We help turn on call forwarding.
We run test calls with you before going live.
Ongoing support after launch.
October 2026
Launch
Fixed
We set Pipedesk up with you, so there’s no software to learn.
We help turn on call forwarding.
We run test calls with you before going live.
Ongoing support after launch.
October 2026
Launch
Fixed
We set Pipedesk up with you, so there’s no software to learn.
We help turn on call forwarding.
We run test calls with you before going live.
Ongoing support after launch.
October 2026
Launch
New
Pipedesk is now available for plumbing companies in the US.
October 2026
Launch
New
Pipedesk is now available for plumbing companies in the US.
October 2026
Launch
New
Pipedesk is now available for plumbing companies in the US.
Try
Pipedesk
with
your
own
calls
Book a free demo and hear Ava answer a sample call with your company name.
Month-to-month. No long-term contract.
Getting started
2 of 4
Book a free demo
Done
Set up your greeting
Done
Forward your missed calls
Next
Go live
Later
Try
Pipedesk
with
your
own
calls
Book a free demo and hear Ava answer a sample call with your company name.
Month-to-month. No long-term contract.
Getting started
2 of 4
Book a free demo
Done
Set up your greeting
Done
Forward your missed calls
Next
Go live
Later
Try
Pipedesk
with
your
own
calls
Book a free demo and hear Ava answer a sample call with your company name.
Month-to-month. No long-term contract.
Getting started
2 of 4
Book a free demo
Done
Set up your greeting
Done
Forward your missed calls
Next
Go live
Later