Security

How Pipedesk

handles your calls and data

How caller details are handled, who can see them, and what happens if you cancel.

Security

How Pipedesk

handles your calls and data

How caller details are handled, who can see them, and what happens if you cancel.

Security

How Pipedesk

handles your calls and data

How caller details are handled, who can see them, and what happens if you cancel.

Encrypted in transit

Call summaries are sent over encrypted connections. Details to be confirmed with our providers before launch.

Access you control

You choose who receives call summaries and urgent alerts at your shop.

A clear record

Every call Ava takes is logged with a short summary you can review.

Careful forwarding

Only the calls you forward reach Pipedesk. Turn forwarding off and calls stop coming to us.

Leaving is easy

Cancel anytime. Ask us and we’ll delete your call data from active systems.

Private by design

Pipedesk doesn’t sell your data or your customers’ details. Staff access is limited.

Responsible disclosure

Reporting a security issue

Please report security issues privately so we can fix them. We’ll confirm we received your report and keep you updated.

Give us reasonable time to investigate before sharing details publicly.

Do not access, change, or delete data that is not yours.

Avoid testing that degrades service for other people.

Responsible disclosure

Reporting a security issue

Please report security issues privately so we can fix them. We’ll confirm we received your report and keep you updated.

Give us reasonable time to investigate before sharing details publicly.

Do not access, change, or delete data that is not yours.

Avoid testing that degrades service for other people.

Responsible disclosure

Reporting a security issue

Please report security issues privately so we can fix them. We’ll confirm we received your report and keep you updated.

Give us reasonable time to investigate before sharing details publicly.

Do not access, change, or delete data that is not yours.

Avoid testing that degrades service for other people.

This page describes how Pipedesk is designed to handle your calls and data. No third-party compliance certifications are claimed.

Try

Pipedesk

with

your

own

calls

Book a free demo and hear Ava answer a sample call with your company name.

Month-to-month. No long-term contract.

Getting started

2 of 4

Book a free demo

Done

Set up your greeting

Done

Forward your missed calls

Next

Go live

Later

Try

Pipedesk

with

your

own

calls

Book a free demo and hear Ava answer a sample call with your company name.

Month-to-month. No long-term contract.

Getting started

2 of 4

Book a free demo

Done

Set up your greeting

Done

Forward your missed calls

Next

Go live

Later

Try

Pipedesk

with

your

own

calls

Book a free demo and hear Ava answer a sample call with your company name.

Month-to-month. No long-term contract.

Getting started

2 of 4

Book a free demo

Done

Set up your greeting

Done

Forward your missed calls

Next

Go live

Later