Pipedesk

Book a demo

Pipedesk

Book a demo

Pipedesk

Book a demo

Who it’s for

How everyone at your shop can

use Pipedesk

Owners, office staff, techs and on-call plumbers each get something different out of Pipedesk.

Who it’s for

How everyone at your shop can

use Pipedesk

Owners, office staff, techs and on-call plumbers each get something different out of Pipedesk.

Who it’s for

How everyone at your shop can

use Pipedesk

Owners, office staff, techs and on-call plumbers each get something different out of Pipedesk.

Owners

Office

Techs

On-call

Owners

Every missed call, written down

See every call Ava takes, even when you’re off the clock, without checking voicemail.

What they use first

Every call, logged. See who called and why, even when you’re off the clock.

Urgent first. Burst pipes and backups are flagged so you see them first.

No voicemail digging. Summaries replace scratchy messages and missing numbers.

Common calls

Call summaries · Urgent alerts · Call board

Owners

Every missed call, written down

See every call Ava takes, even when you’re off the clock, without checking voicemail.

What they use first

Every call, logged. See who called and why, even when you’re off the clock.

Urgent first. Burst pipes and backups are flagged so you see them first.

No voicemail digging. Summaries replace scratchy messages and missing numbers.

Common calls

Call summaries · Urgent alerts · Call board

Owners

Every missed call, written down

See every call Ava takes, even when you’re off the clock, without checking voicemail.

What they use first

Every call, logged. See who called and why, even when you’re off the clock.

Urgent first. Burst pipes and backups are flagged so you see them first.

No voicemail digging. Summaries replace scratchy messages and missing numbers.

Common calls

Call summaries · Urgent alerts · Call board

Callbacks

Today

CALL-214

Leak under kitchen sink

Urgent

Texted

CALL-209

Missed call · after hours

Texted

CALL-221

Busy line · quote request

Calling back

Calls returned

7 of 9

Callbacks

Today

CALL-214

Leak under kitchen sink

Urgent

Texted

CALL-209

Missed call · after hours

Texted

CALL-221

Busy line · quote request

Calling back

Calls returned

7 of 9

Callbacks

Today

CALL-214

Leak under kitchen sink

Urgent

Texted

CALL-209

Missed call · after hours

Texted

CALL-221

Busy line · quote request

Calling back

Calls returned

7 of 9

Office

No more chasing voicemails

Every caller’s name, number, address and problem arrives complete, ready for a callback.

What they use first

Complete details. Name, number, address and problem on every call.

A clear callback list. See who’s waiting and mark them done.

Summaries by email. A copy of every call lands in the office inbox.

Common calls

Callback list · Call details · Email summaries

Office

No more chasing voicemails

Every caller’s name, number, address and problem arrives complete, ready for a callback.

What they use first

Complete details. Name, number, address and problem on every call.

A clear callback list. See who’s waiting and mark them done.

Summaries by email. A copy of every call lands in the office inbox.

Common calls

Callback list · Call details · Email summaries

Office

No more chasing voicemails

Every caller’s name, number, address and problem arrives complete, ready for a callback.

What they use first

Complete details. Name, number, address and problem on every call.

A clear callback list. See who’s waiting and mark them done.

Summaries by email. A copy of every call lands in the office inbox.

Common calls

Callback list · Call details · Email summaries

Call summaries

Office

Call back Lisa about the toilet

Called back by Mike

Call summaries

Office

Call back Lisa about the toilet

Called back by Mike

Call summaries

Office

Call back Lisa about the toilet

Called back by Mike

Techs

Stay on the job

No phone juggling under a sink. Calls get answered and the details are waiting when you’re done.

What they use first

Stay on the job. Let Ava take the call while your hands are full.

Details on your phone. A text summary is waiting when you’re done.

Show up prepared. Know the problem and the address before you call back.

Common calls

Text summaries · Addresses · Job details

Techs

Stay on the job

No phone juggling under a sink. Calls get answered and the details are waiting when you’re done.

What they use first

Stay on the job. Let Ava take the call while your hands are full.

Details on your phone. A text summary is waiting when you’re done.

Show up prepared. Know the problem and the address before you call back.

Common calls

Text summaries · Addresses · Job details

Techs

Stay on the job

No phone juggling under a sink. Calls get answered and the details are waiting when you’re done.

What they use first

Stay on the job. Let Ava take the call while your hands are full.

Details on your phone. A text summary is waiting when you’re done.

Show up prepared. Know the problem and the address before you call back.

Common calls

Text summaries · Addresses · Job details

Calls by time

This week

Mon

Tue

Wed

Thu

Fri

Water heater quote

After-hours calls

Urgent

Callbacks

Calls by time

This week

Mon

Tue

Wed

Thu

Fri

Water heater quote

After-hours calls

Urgent

Callbacks

Calls by time

This week

Mon

Tue

Wed

Thu

Fri

Water heater quote

After-hours calls

Urgent

Callbacks

On-call

Nights and weekends covered

Urgent after-hours calls get flagged and texted to whoever’s on call, so nothing waits until Monday.

What they use first

After-hours covered. Ava answers when the shop is closed.

Urgent goes to on-call. Active leaks and no-water calls get texted right away.

Routine waits. Non-urgent calls are ready for the morning.

Common calls

Urgent alerts · After-hours answering · Text summaries

On-call

Nights and weekends covered

Urgent after-hours calls get flagged and texted to whoever’s on call, so nothing waits until Monday.

What they use first

After-hours covered. Ava answers when the shop is closed.

Urgent goes to on-call. Active leaks and no-water calls get texted right away.

Routine waits. Non-urgent calls are ready for the morning.

Common calls

Urgent alerts · After-hours answering · Text summaries

On-call

Nights and weekends covered

Urgent after-hours calls get flagged and texted to whoever’s on call, so nothing waits until Monday.

What they use first

After-hours covered. Ava answers when the shop is closed.

Urgent goes to on-call. Active leaks and no-water calls get texted right away.

Routine waits. Non-urgent calls are ready for the morning.

Common calls

Urgent alerts · After-hours answering · Text summaries

How a call is handled

Automatic

Call forwarded

Your number · automatic

Ava answers

By your company name

Details collected

Name, number, address

Summary texted

Name, number, address

How a call is handled

Automatic

Call forwarded

Your number · automatic

Ava answers

By your company name

Details collected

Name, number, address

Summary texted

Name, number, address

How a call is handled

Automatic

Call forwarded

Your number · automatic

Ava answers

By your company name

Details collected

Name, number, address

Summary texted

Name, number, address

Callbacks

Today

CALL-214

Leak under kitchen sink

Urgent

Texted

CALL-209

Missed call · after hours

Texted

CALL-221

Busy line · quote request

Calling back

Calls returned

7 of 9

Call summaries

Office

Call back Lisa about the toilet

Called back by Mike

Calls by time

This week

Mon

Tue

Wed

Thu

Fri

Water heater quote

After-hours calls

Urgent

Callbacks

How a call is handled

Automatic

Call forwarded

Your number · automatic

Ava answers

By your company name

Details collected

Name, number, address

Summary texted

Name, number, address

/ 04

Choosing a plan

Most shops start with LeadGuard

It covers missed and after-hours calls, urgent flags and summaries, with setup and support included.

Compare plans

Talk to us

Choosing a plan

Most shops start with LeadGuard

It covers missed and after-hours calls, urgent flags and summaries, with setup and support included.

Compare plans

Talk to us

Choosing a plan

Most shops start with LeadGuard

It covers missed and after-hours calls, urgent flags and summaries, with setup and support included.

Compare plans

Talk to us

Try

Pipedesk

with

your

own

calls

Book a free demo and hear Ava answer a sample call with your company name.

Book a free demo

See pricing

Month-to-month. No long-term contract.

Getting started

2 of 4

Book a free demo

Done

Set up your greeting

Done

Forward your missed calls

Go live

Later

Try

Pipedesk

with

your

own

calls

Book a free demo and hear Ava answer a sample call with your company name.

Book a free demo

See pricing

Month-to-month. No long-term contract.

Getting started

2 of 4

Book a free demo

Done

Set up your greeting

Done

Forward your missed calls

Go live

Later

Try

Pipedesk

with

your

own

calls

Book a free demo and hear Ava answer a sample call with your company name.

Book a free demo

See pricing

Month-to-month. No long-term contract.

Getting started

2 of 4

Book a free demo

Done

Set up your greeting

Done

Forward your missed calls

Go live

Later